Fidelity National Financial India (“FNF India”) performs a broad range of outsourced business-to-business processing functions on behalf of Fidelity National Financial (NYSE: FNF), its affiliated companies, and the title insurance and residential mortgage clients they serve.
Autonomy and Entrepreneurship – employees are provided levels of authority based on their responsibilities, then empowered to make decisions and resolve problems as close as possible to the point of client contact.
Bias for Action– employees analyze tasks, reach decisions and implement solutions as soon as possible, challenging all assumptions and striving for continuous improvement.
Customer-oriented and Motivated – employees offer clients meaningful, customized services, expertise and passion for finding solutions to customers’ problems, and the desire to establish long-term business relationships based on a mutual exchange of value.
Highest Standard of Conduct – employees adhere to related laws, regulations and principles of conduct to protect the public’s trust, ensure conscientious performance and preserve the Company’s legacy of honesty and strong ethical standards.
Minimize Bureaucracy – the organization maintains a lean management structure in which performance, productivity and problem resolutions are the priorities, as well as the basis for success and achievement.